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What to know before you go:

  • We accept Debit and Credit (Visa, Mastercard & Discover. No AMEX) & Cash.
  • Large bags and strollers are subject to search.
  • We reserve the right to refuse service to anyone.
  • ALL SALES ARE FINAL. No returns, refunds or exchanges of any kind will be made.
  • All goods sold as-is with all faults. Goods are sold without warranty, express or implied, including merchantability.
  • NOTE: There may be a 45 minute time limit enforced at peak times.
  • What types of Payments are accepted?

    We accept Cash, Debit and Credit (Visa, Mastercard & Discover).

    Sorry we do not accept American Express.

  • When is the TOMS Warehouse Sale coming to my town?

    There is no set schedule for The TOMS Warehouse Sale. However, if you join our mailing list we will be sure you’re the first to know when new locations are announced!!
  • I got the wrong size, are there exchanges or returns?

    ALL SALES ARE FINAL.  There are no returns or exchanges allowed. Please check your merchandise carefully to make sure you have the correct sizes and a proper pair of shoes (ie. not 2 lefts or 2 rights or 2 different sizes).
  • Will the sale be online?

    No, the TOMS Warehouse Sale is a brick-and-mortar event.  To get the discounts you must attend the event.
  • What is the pricing?

    The pricing varies from sale to sale, but is generally 50-70% off retail prices
  • Do you accept TOMS gift cards?

    TOMS gift cards are not accepted at the TOMS Warehouse Sale. TOMS gift cards may be redeemed for purchases at TOMS.com

  • Will they have my size?

  • Styles and sizes represented may vary, however, we always strive to bring you the
    largest and most current selection, subject to availability, for all genders and sizes.

  • Are pets allowed?

    No, unfortunately, we must ask that you leave your pets at home
  • I am buying shoes for my child who cannot be there, can I return or exchange them if they do not fit?

    Unfortunately, all sales are final regardless of the circumstance.
  • The TOMS Warehouse Sale is operated by Alternative Retail Inc. Please visit alternativeretail.com to learn more about the TOMS Warehouse Sale and other events!

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